At All Things Plumbing ENC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
Information We Collect
We may collect personal information such as your name, phone number, email address, and service details when you:
- Fill out a contact form
- Call us directly
- Schedule a service
How We Use Your Information
We use your information to:
- Provide and manage our plumbing services
- Respond to inquiries and requests
- Send appointment confirmations, service updates, and feedback requests
- Send SMS notifications if you opt in
SMS/Text Messaging
By submitting our contact form and signing up for texts, you consent to receive text messages from All Things Plumbing ENC at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
Verbal Opt-in
All Things Plumbing ENC collects opt-in consent verbally from our customers. You may opt in to receive SMS-based notifications either in person or over the phone. During your first registration or phone call, our staff will ask if you’d like to receive SMS-based billing notifications, appointment reminders, dispatch updates, and job completion surveys.
You will be verbally informed that:
- “Message and data rates may apply”
- “Message frequency may vary”
- You can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”
- Your information will not be shared
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